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Frequently Asked Questions

Find answers to common questions about our online dental consultation services

Whether you're a patient seeking dental advice or a dentist interested in joining our platform, we've compiled comprehensive answers to help you understand how our service works.

Patient FAQs - General Questions

What is the process for getting a second opinion?

How does the online emergency appointment work?

How long will it take for my appointment to be confirmed?

Is this service available 24/7?

Do I need to have a prior dental record to use the service?

Patient FAQs - Costs & Payments

How are you able to offer consultations with high-quality private dentists at such an affordable price?

How much does an emergency appointment cost?

Are there any subscription fees or hidden charges?

Do you charge for follow-up questions and messages?

Patient FAQs - Security & Privacy

How is my information protected?

Will the dentist share my diagnosis with my regular dentist?

Patient FAQs - Technical & App-Specific

Do I need any special equipment for the consultation?

How do I upload my dental records or X-rays?

What if I can't connect to a dentist right away?

Can I request to see a particular dentist or a dentist I have seen before?

Patient FAQs - Other Questions

Can I get a prescription through the app?

Can the dentist provide follow-up care or treatments?

Is this service covered by insurance?

Dentist FAQs - General Questions

How do I sign up to become a dentist on the platform?

What types of consultations can I provide?

How do I get paid for my consultations?

What are the working hours? Do I have to be available 24/7?

Dentist FAQs - Consultation Process

How does the consultation process work?

How do I review patient records and X-rays?

What should I do if I need more information from the patient?

Dentist FAQs - Legal & Ethical Considerations

Am I legally allowed to practice dentistry online?

Are you employing dentists?

How do I ensure that I provide quality care in an online setting?

What should I do if a patient requires an in-person visit?

Still Have Questions?

Can't find what you're looking for? We're here to help! Reach out to us through any of these channels:

Email Support

For general inquiries or technical support, email us at:

support@opendentist.ai

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